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Frequently asked questions

We're here to answer any questions or feel free to email us.

Where are my ads displayed?

ClientReach ads are displayed across the entire RecoveryBrands’ network of websites. Our largest sites include: Rehabs.com, Recovery.org, and DrugAbuse.com. Your ads will be seen on article pages and directory pages that are visited by over 4 million people per month. And of course, you will have an exclusive profile page on our directories that outline your facility’s offerings.

Am I locked into a contract?

No, you can pause or end your campaign at any time.

Do I pay each time my ad is displayed?

No, you only pay for qualified calls over 60 seconds and clicks to your website from your ClientReach profile. You only pay when your ads are working to get you calls and clicks.

Is ClientReach right for me?

If you’re reading this and want to help more people at your addiction rehab center, ClientReach is right for you. Whether you run a huge rehab facility or your run a small operation, ClientReach can connect you with more people that need your help.

Why ClientReach?

ClientReach is a very effective marketing channel to add to your overall marketing plan if you’re busy and don’t have a lot resources to pour into rehab marketing.
Many of our clients have seen the call quality from ClientReach far exceed those of other advertising services. The main reason is because our platform and content is created exclusively to help those struggling with addiction.

Can I link several of my facilities together under one ClientReach dashboard?

Yes, you will be able to add multiple facilities to one ClientReach account. Your dashboard will include aggregate information across all facilities, while your Reporting pages provide center-specific information. Contact your CSM for more details.

What if I receive a wrong number phone call, will you credit my account?

If you receive wrong number or solicitation calls, let your CSM know the date and caller id, and they will credit the call.